Head office

Please note we are closed from 2.30pm on Christmas Eve reopening on Thursday 30th December 2021.

Industrial Dwellings Society
Ist floor Anna House
214 – 218 High Road
N15 4NP

T 020 8800 9606
F 020 8800 5990

Contacting Industrial Dwellings Society

We have now made it easier to contact us and have dedicated phone lines, as shown below, for all of our services.

This means that, during office hours, there will always be someone here to help you.

For Heating / Hot water breakdowns and to book or change Annual Boiler Servicing please phone: Oakray 020 8370 4707

To report a repair:
Follow up a repair or discuss gas servicing: Tel 020 8800 9606 and select option 1.
Or you can email repairs@ids.org.uk (please include a photo of the problem if possible)

To make a rent payment or discuss your rent:
Tel 020 8800 9606 and select option 2.

To discuss rehousing/transfers:
Tel 020 8800 9606 and select option 3.

To discuss the payment of an invoice:
Tel 020 8800 9606 and select option 4.

If you have a question about Estate Services:

Tel 020 8800 9606 and select option 5.

To discuss a housing tenancy issue (for example, ASB, succession or any other housing related issues):

Tel 020 8800 9606 and select option 6.

For OUT OF HOURS emergency repairs, please phone:

  • MNM Property Services 020 8523 6689

Our Resident Services Co-Ordinators are patch based and ready to support both Sheltered Scheme and other residents, as follows:


Alexandra King

At Evelyn Court (also covering Coronation and Imperial Avenue and Gabriel House)


Janice Dalziel

At Charlotte Court (also covering Abraham Cohen Court) and Stepney Green Court (also covering Rebecca House, Mocatta House, Evelina Mansions and Leslie Prince Court)


Gary Frazer

At Ajex House (also Clifford Lawton House and Street Properties)


Sandra Taylor

At Navarino Mansions (also covering Nathaniel Court)



Email us

Enquiries: housing@ids.org.uk




Submit your enquiries via our online form below or email us directly