We are arranging a stock condition survey to make sure our property records are up-to-date. FFT Consultants will be carrying out the surveys on our behalf. They will inspect a sample of homes across all our estates to estimate the lifespan of major components, so we can plan when they need to replaced. FFT staff will all have ID cards but if you have any doubts or concerns about providing access, please contact your estate manager or IDS head office for confirmation. We appreciate your helping us to have this important work carried out.
Sheltered lettings accounted for 27% of all lettings, a reduction from 32% last year. The year before the figure was also 27%, so the proportion of lettings at our sheltered schemes was in line with the expected level.
Over the last three years there has been a steady reduction in the void turnaround period for vacancies within our sheltered schemes. In 2013-2014 it took on average 64 days to let sheltered properties. This fell to 59 days in 2014-2015 and 49 days in 2015-2016, a reduction of 17%. 82% of the new tenants completed the lettings satisfaction questionnaire this year. 100% of the respondents were either very, or fairly satisfied with the accommodation.