Estate manager


£37,688 per annum

About the role

The position as Estate Manager will act as the main point of contact for IDS residents on a defined patch of properties across all tenures.

The post holder will be responsible for engaging with residents on their patch to co-create neighbourhood and estate plans, focussing on customer service and ensuring our properties and services meet and exceed resident expectations.

Personal specification (Essential)

  • Flexible and customer-focused working style, and to provide cover;
  • Working with vulnerable or older residents and in the assessment of needs and risks;
  • Working within a collaborative team environment to deliver sustainment solutions;
  • Working within a mobile, digitally enabled environment;
  • Working with specialist service providers to support signposting;
  • Excellent written and verbal communication skills;
  • Well organised, work independently and able to make empowered decisions.
  • Desire to work towards formal housing qualifications in line with regulation requirements.

Personal specification (Desirable)

  • CIH level two or above.

How to apply

To apply, please send in a copy of your CV with a covering note to

Click here to view the Role Profile and Person Specification

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact the HR Team at

Closing date: Friday 22nd March 2024