Welfare and Safeguarding Officer
Full time, Permanent role, Hybrid and flexible
Salary: £38,554 per annum per year
The Welfare and Safeguarding Officer role forms part of the housing service delivery team.
What you’ll do:
- Provide a key operational role in delivering financial inclusion strategies, offering high quality advice and support for our customers who are facing housing, welfare benefits and debt related issues.
- Provide a thorough risk assessment and response to people subject to safeguarding concerns and those at risk of harm and record and monitor all actions.
- Work as part of a flexible, integrated service delivery team to deliver high quality services.
- Manage own caseload, following procedures and working with colleagues to achieve performance targets.
- Work collaboratively with local community groups and agencies with the aim of identifying and tackling common housing and welfare barriers.
Read the full job description here
What We’re Looking For:
- Knowledge & experience in safeguarding, having worked in a similar role or alongside Local Authorities Safeguarding Adults & Safeguarding Children partnerships delivering excellent customer services.
- Experience of effective multiagency working and case load management.
- Experience of working with vulnerable people and or people with multiple or complex needs.
- Experience of consulting with other professionals, service users, advocates, and carers.
- Excellent knowledge of Welfare Reform Act, Housing Benefit, DWP benefits, the Tax Credit system, Personal Independence Payments, Discretionary Housing Payments and other benefits and welfare services.
- Working within a collaborative team environment to deliver solutions.
- Experience of using a range of IT tools to carry out work, including case management systems and Microsoft Office applications.
- Sound knowledge and understanding of safeguarding adult and children procedures.
- Experience of building and maintaining positive and effective working relationships with colleagues, customers and multi-agency partners.
Deadline to apply for: 21st November 2024
Interviews will take place on 29th November
How to apply:
Please submit your CV and a cover letter outlining your suitability for the role to recruitment@ids.org.uk by the relevant closing date.
