Resident portal
Our Resident Portal allows you to manage your tenancy or lease from your mobile, tablet or desktop. It’s a quick and easy way to check your rent account, order a rent statement or report a repair whatever the time of day.
Register for the Portal
You’ll need to register before you can use the Resident Portal. Your account is personal to you as an individual resident or leaseholder. To begin you’ll need a registration details email from us; the easiest way is to complete the Resident Portal Assistance form on the portal.
Guide on using the Resident Portal
Information and guides to support our existing residents.
Register for an account
How to register an account for the IDS Resident Portal
Rent account and statements
How to check your rent account and order a statement on the Resident Portal
Check and raise repairs
How to check and raise repairs using the IDS Resident Portal
Need assistance with the Portal?
You can contact the team if you have any difficulties registering or using the Resident Portal.