Head office

Industrial Dwellings Society
Ist floor Anna House
214 – 218 High Road
London
N15 4NP

T 020 8800 9606
F 020 8800 5990


Contacting Industrial Dwellings Society

We have now made it easier to contact us and have dedicated phone lines, as shown below, for all of our services.

This means that, during office hours, there will always be someone here to help you.

For Heating / Hot water breakdowns and to book or change Annual Boiler Servicing please phone: Oakray 020 8370 4707

To report a repair:
Follow up a repair or discuss gas servicing: Tel 020 8800 9606 and select option 1.
Or you can email repairs@ids.org.uk (please include a photo of the problem if possible)

To make or change a boiler service:
Tel 020 8800 9606 and select option 2.

To make a rent payment or discuss your rent account:
Tel 020 8800 9606 and select option 3.

To discuss a transfer or any other rehousing issue:
Tel 020 8800 9606 and select option 4.

For outstanding invoice or financial enquiries:

Tel 020 8800 9606 and select option 5.

For estate services including cleaning:

Tel 020 8800 9606 and select option 6.

To discuss a housing tenancy issue (for example, ASB, succession or any other housing related issues):

Tel 020 8800 9606 and select option 7.

For OUT OF HOURS emergency repairs:

Tel 020 8800 9606 and select option 1.

Our Resident Services Co-Ordinators are patch based and ready to support both Sheltered Scheme and other residents, as follows:

 

Alexandra King

At Evelyn Court (also covering Gabriel House)

 

Lisa Milton

At Charlotte Court (also covering Abraham Cohen Court) and Stepney Green Court (also covering Rebecca House, Mocatta House, Evelina Mansions and Leslie Prince Court)

 

Gary Frazer

At Ajex House (also Coronation and Imperial Avenues, Clifford Lawton House and Street Properties)

 

Sandra Taylor

At Navarino Mansions (also covering Nathaniel Court)

 

 


Email us

Enquiries: housing@ids.org.uk

 

 

 

Submit your enquiries via our online form below or email us directly