On this page you can click to download a number of forms that you might need when communicating with IDS. To open these files you will need Adobe Acrobat – free software that you can download from www.adobe.com.

Click a form to download:

Complaint form 2018

Compliments & Complaints leaflet 2018

Transfer Form

IDS Transfer Stock Leaflet

For help with your rent account please call Head Office on 020 8800 9606 and select option 1 to speak to the Rents team.

If you suspect that a property is abandoned or sublet, please let us know on 020 8800 9606 or housing@ids.org.uk and we will investigate it.

 

Compensation claim forms

Tenants request for compensation for loss of service form
Tenants request for compensation for a failure to repair form

 

Report anti-social behaviour

Anti-social behaviour report form
Anti-social behaviour feedback form
Nuisance monitoring form 1
Nuisance monitoring form 2

There are now new ways to contact IDS. There will be dedicated phone lines for each service area. Click here for more info.