We have a legal obligation and responsibility to conduct checks each year on every gas boiler. These checks are essential to ensure the safety of your boiler and gas installation. Keeping a boiler well maintained will also help minimize your fuel bills.
You must allow access for our engineers to carry out the gas safety check. We are now aiming to service every boiler every 10 months.
We will write to you before the expiry of your current safety check with an appointment. If not convenient, call us to rearrange but you must make an appointment before your gas safety check expires. If not, we take action against you for breach of your tenancy and we will obtain a court order allowing forced entry to your property so the required checks can be completed.
You will also be counter-charged for all legal and court costs. Please allow us access, keep your appointment and stay safe in your home!
What If I Smell Gas?
- Do not smoke
- Do not light matches or cigarette lighters
- Do not turn light switches or anything electrical on or off
- Extinguish any naked flames such as candles
- Turn off your gas supply at the meter
- Call National Grid on 0800 111 999