There will be new ways to contact IDS. There will be dedicated phone lines, as shown below, for each service area. This means during office hours, there always be someone able to deal with you.
- To report a repair or follow up a repair or discuss gas servicing: Tel 020 8800 9606 and select No.1 from the options menu, or email repairs@ids.org.uk (include photo of the defect if possible) or login to SeeMyData on our website.
- To make a rent payment or discuss your rent: Tel 020 8800 9606 and select No.2 from the options menu, or login to SeeMyData on our website.
- To discuss rehousing / transfers: Tel 020 8800 9606 and select No.3 from the options menu, or login to SeeMyData on our website.
- To discuss a housing tenancy issue (ASB, succession, renting a parking bay or storage shed, etc.): Tel 020 8800 9606 and select No.4 from the options menu, or login to SeeMyData on our website.
- To discuss the payment of an invoice: Tel 020 8800 9606 and select No.5 from the options menu, or login to SeeMyData on our website.
For out and about on our estate (cleaning and ground maintenance to communal areas) please call Estate Services, phone Andreas on 07876 573241
For OUT OF HOUR emergencies:
- Gilmartins 0800 849 9082 &
- MNM Property Services 020 8523 6689